When Good Backups Go Bad: Data Recovery Failures and What to Do About Them

It’s no news that the world has changed. Business transactions are faster and have a broader reach to more people in more countries than ever before. Businesses of all sizes can cast a global shadow by setting up a website and conducting business over the Internet. The key byproduct of all this change is explosive amounts of data in the form of email, customer information, and business transactions. According to Gartner, data growth is IT’s biggest challenge, with data capacity growing at an average of 40 to 60 percent year after year.1 At the same time the volume of data is growing, so are the threats.
Many people still believe cyber attacks are the main culprit for data loss, however, you don’t have to be the target of a virus or a worm to lose data. Natural and man-made disasters wreak havoc on large and small businesses alike. Sixty-five percent of small and midsize businesses (SMBs) of 25 to 500 employees operate in regions susceptible to natural disasters.2 Add to that power outages, employee errors, and failed system upgrades, and it is estimated that SMBs experienced a median of six outages per company in 2010.3 With fewer resources on-hand to perform critical business functions, many SMBs cannot recover and ultimately fail in the wake of a disaster.